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November 18, 2016 Amelia Wilcox

Tips to Introduce New Employees to Your Massage Program

When you first set up your workplace massage program, there were probably a few i’s to dot and t’s to cross. But hopefully your massage company made it an easy process.

But if the time has come to add new employees to your existing office massage program, you may have a few questions. In this article, we’ll go over the 5 main keys to getting new hires on-board with your massage program.

Office Massage: 5 Ways New Employees Can Feel the Love


 office massage


1. Start With Recruiting

Since onsite massage is a great recruiting tool, your first step will be to make sure you talk about your awesome massage program when interviewing potential new hires. When massage is included as part of an employee benefits package, top talent recruits take notice.

So even before any paperwork has been signed, your new employees should know what to expect. Find out if your new employee has had an office massage service before.

Understanding what their previous experience is with office massage will make the rest of the process easier.


2. Office Massage 101

If some of your new hires aren’t sure what to expect from an on site massage program, consider having a new employee orientation event.

In addition to the standard new-hire formalities of paperwork and policies, you can also have a massage therapist providing short 5-10 minute chair massages as part of the event.

This will help put your new workers at ease with the idea of office massage.


workplace massage programs


3. Explain How Office Massage Works

Your onsite massage point-person can explain how your program works:

  • How do they schedule a massage session?
  • How many sessions can they schedule per month?
  • What happens if they miss an appointment?
  • Are they expected to tip their massage therapist?
  • What happens if they’re late to their appointment?

It can be handy to have all this information in an easy to access reference chart.

Related: 6 Reasons You Need Analytics For Your Office Massage Program


4. Check Your Massage Schedule

Whether you’re hiring one new employee or several new employees will affect your next step. If it’s just one new employee, it will be much easier to show them the ropes of the massage program. It will also be easier to make room for another session in your massage schedule.

If you’re hiring several new people at once, that’s totally doable as well. It will just take a little more attention. A drastic uptick in the number of massage sessions will require changing your massage schedule with your massage company.

This could mean adding an additional massage day, or bringing in more therapists on the days you already have scheduled. But never fear, a professional massage company can handle that.

Related: When Company Growth Kills Chair Massage Programs


office massage for employees


5. Get Feedback

As with any new hire, you’ll want to check in with your employee a few weeks into the job to make sure they’re handling everything ok. This is a good time to check in about their experience of the massage program.

Is the schedule working for them? Do they like the massage therapist? Any suggestions for improvement? The more feedback your workplace massage company has, the better they can make it a program that works for everyone.


Ultimately, adding new employees to an existing massage program isn’t a big deal. Your massage company should be happy to accommodate for your growing company.


Amelia Wilcox

Amelia Wilcox is the Founder and CEO of Nivati, a leader in corporate massage and employee mental health support since 2010. Her high-growth B2B company provides employee stress management tools that arm businesses with actionable data and positive employee experiences to improve wellbeing, boost morale, and increase engagement.

Amelia has exponentially grown her company from a solo living-room service business to an international technology brand.

Recently listed as a Forty Under 40, Fast 50, Inc 5000 Twice awarded National Woman-Owned Small Business of the Year

Licenses, Certifications & Memberships
Licensed Massage Therapist since 2002
Member of American Massage Therapy Association
Served on Utah Worksite Wellness Council from 2012-2015

Attended Utah College of Massage Therapy
Educated in Nutrition and Exercise Physiology at the University of Utah

Massage Magazine (AMTA's publication)