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June 15, 2016 Amelia Wilcox

In Office Massage: Your First Steps to Happier Employees

If you’re looking for your first steps to starting an office massage program, we’ve got you covered.

In this article, you’ll learn everything you need to get started. From what to look for while researching massage companies to the best ways to communicate massage info to your staff.


7 Steps to Starting an Office Massage Program


your first seven steps to happier employees


1. Get buy-in

Whether you’re an employee wanting to start a massage program, an HR director, or the CEO, your first step is to get others on board with your vision. When a massage program is started as part of a group effort rather than one person’s idea, there’s a better opportunity for the program to thrive.

Shape your message according to who you’re talking to:

Arm yourself with some facts and then get the right people on board in order to move forward. Once you’ve convinced enough people that it’s an idea worth pursuing, you’ll want to move onto the next step: research.

Related: Workplace Massage Programs: How to Convince Your Boss


office massage services


2. Research massage companies

When researching office massage service companies, you’ll want to determine cost, reputation, size of the team, and overall program services provided.

A quick online search will tell you what massage companies are in your area. Keep in mind that not all massage therapists or massage companies offer office massage programs. 

While looking for the best massage company for your program, check out some reviews of the company — both on and off their website. Also look into what features the company includes in a typical massage program — like these:

  • Online scheduling
  • Program reporting and analytics
  • Massage therapist licensing verification
  • Appointment reminders
  • Dedicated account manager


3. Determine your budget

The kind of program you get will largely depend on your office massage budget. Most massage companies will have flexible program options that vary in price.

Clearly a daily massage program will cost more than a twice-per-month service. But the number of therapists you have at a time will also affect your cost. The more therapists you have at once means more employees getting massaged, but it will also increase your overall cost. So part of thinking about budget will be a decision about a daily, weekly, or monthly program.

Related: On-Site Massage: How Often is Often Enough?

For ideas on cutting costs for your office massage service, check out this article: Corporate Chair Massage Cost: How to Make it Work.


office massage program


4. Plan your office massage service schedule

Scheduling goes hand-in-hand with your budget decisions. In addition to knowing how often your massage therapists will be there, you’ll need to pick the specific days and times that will work best for your company. 

Businesses that operate 24-hours-a-day can even find massage services that will work on all shifts.

You’ll want to plan your massage service around mandatory meetings and other immovable regular events. Generally, companies have no trouble finding a window of time when a massage program won’t interfere with other work schedules.

Related: Is Managing a Workplace Massage Program Too Much Work?


5. Decide on location

Next, decide on the best location for your massage program. Generally, an unused meeting room or empty office works perfectly. If there are no empty rooms available, your massage therapy company can help you get creative.

Related: Best Chair Massage Locations for On Site Massage at Work

A chair massage program won’t take up too much space, but if your program includes full-body table massage, you’ll need a private room.


office massages


6. Tell your team about the office massage program

Once you’ve nailed down all the details with your massage company, you’ll want to get the word out to your staff.

Post flyers and send a company-wide email with details on the massage program. In your email, you’ll want to include:

  • The date the massage program will start
  • The days and times available for massages
  • Locations of the massages
  • If the service is chair massage, table massage, or both
  • How the sign-up/scheduling process works
  • Clarification on payment: Are employees paying for some of the service? What about tipping?

Make sure employees know who to turn to if they run into any kind of problem or concern with the massage program.


7. Keep communication open with your massage company

Your massage company will want feedback on how the program is going — the good and the not-so-good. So keep in touch with them about how employees are liking the program.

Does everyone like the massage therapist used for the service? Does the schedule work well for everyone? Is there any positive or negative feedback your massage company could relay to their therapists?

No topic should be off limits when talking to your massage company about your office massage program.


Amelia Wilcox

Amelia Wilcox is the Founder and CEO of Nivati, a leader in corporate massage and employee mental health support since 2010. Her high-growth B2B company provides employee stress management tools that arm businesses with actionable data and positive employee experiences to improve wellbeing, boost morale, and increase engagement.

Amelia has exponentially grown her company from a solo living-room service business to an international technology brand.

Recently listed as a Forty Under 40, Fast 50, Inc 5000 Twice awarded National Woman-Owned Small Business of the Year

Licenses, Certifications & Memberships
Licensed Massage Therapist since 2002
Member of American Massage Therapy Association
Served on Utah Worksite Wellness Council from 2012-2015

Attended Utah College of Massage Therapy
Educated in Nutrition and Exercise Physiology at the University of Utah

Massage Magazine (AMTA's publication)