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August 30, 2017 Amelia Wilcox

Scheduling Office Massage Credits

No, office massage credits aren’t the next big thing in credit cards. When we say massage credits, we’re talking about how some companies distribute the massage sessions their employees get on their massage program.

In the massage programs our clients have, they’ve determined how many massages each of their employees will get per month. We call these “massage credits.” Then when your employees are scheduling office massage, they’ll be using their office massage credits, since their employer has already paid for them.

However, some companies choose to distribute their credits on a monthly basis, while others want to distribute them all at once — on an annual basis. In this article, we’ll cover pros and cons between these two systems, so you can choose the best option for your massage program.

Distributing Office Massage Credits: Monthly vs Annually

massage credit distribution

The first decision you’re going to need to make is whether or not your employees’ massage credits will expire.

Why? Because credit expiration is going to impact the pros and cons of distributing monthly vs annually. So let’s dive in.


When Credits for Massage Expire

Massage credits can expire monthly or yearly—just like they can be distributed. Here are some things to consider about creating expiration dates:

Employees will receive more regular massage.

When people know their credits will expire, they’re more likely to use them.

Sometimes when you don’t place an expiration date on credits, employees can forget that they even have them. Placing a deadline on it can make employees more proactive about getting their massages.

And as we know, regular massages are the best way to see results from a massage program.


Employees may use your massage program more often.

Although each company is completely different and we offer no guarantee, your company could see higher utilization rates of your massage program if you place an expiration date on the credits.

People know they either have to use them or lose them, and generally they’ll decide to use them.

Related: Massage Sessions at Work: How Many Should Employees Get?

When Massage Program Credits Don’t Expire

Employees can use office massage credits when they want to.

Allows employees to use them when they want to. Maybe your employee will have some sort of injury at some point in the year.


massage credit distribution


There are benefits to both options, so you’ll just have to choose what will work best for your company.

Let’s talk about the things you need to consider when it comes to monthly vs. yearly massage distribution.

Related: Employer vs Employee Paid Corporate Massage Programs

Monthly Massage Credit Distribution

It can be easier for big companies.

When you’ve got hundreds or thousands of employees, tracking massage credits on a yearly basis can be a little too much to handle.

With the help of our software, office massage credits distributed monthly can be seen at a glance. Obviously, credit expiration will play a factor into how the credits build up, but distributing monthly can be a great option for larger companies.


Employees will see the benefits of regular massage.

If you decide to use a monthly massage distribution method, it’ll be on your employees minds far more frequently than if you have one dispersal at the beginning of the year.

If they’re thinking about it they’re far more likely to schedule and use their massages regularly, which will allow them to enjoy the benefits of recurring massage.


Employees may need more massage than their monthly credit.

Employees may need more massage than their monthly credit allows for. This may or may not be a problem depending on whether or not you’ve decided to have credits expire.

You can also solve this problem by allowing employees to purchase additional massages at their own cost (but that’s something you’ll have to work out with your massage company.)

Related: Program Management for Office Massage: What You Need to Know

Distributing Office Massage Credits Annually

It can be easier for small companies.

Keeping track of how many massages 6 employees have left for the year is far easier than trying to track hundreds or thousands of employees.

Annual credit renewal can be easier than monthly renewal for smaller companies because they can manage it on their own, as needed.


Employees may NOT see the benefits of regular massage.

If employees receive their massages all at once, they may tempted to either put them off or use them immediately, which isn’t an ideal way to use massage.

If you want your employees to see actual, measurable improvements from their massages, you may want to go with a monthly option.

There’s also the opportunity for your employees to buy additional massage time on their own dime. Here’s more information on that: Employee Upgrade Option.


Employees have the flexibility to use their massages when they want.

We just talked about the benefits of regular massage, but there are also benefits to short bursts of frequent massages. If your employees has some sort of injury or problem during the year and they want to receive massage more frequently to help resolve their pain, they can use the credits that they received at the beginning of the year. With this option, the decision-making is really in their hands.


massage credit distribution


Office massage programs are incredibly flexible because we understand that each company has different needs and goals for their wellness programs.


Amelia Wilcox

Amelia Wilcox is the Founder and CEO of Nivati, a leader in corporate massage and employee mental health support since 2010. Her high-growth B2B company provides employee stress management tools that arm businesses with actionable data and positive employee experiences to improve wellbeing, boost morale, and increase engagement.

Amelia has exponentially grown her company from a solo living-room service business to an international technology brand.

Recently listed as a Forty Under 40, Fast 50, Inc 5000 Twice awarded National Woman-Owned Small Business of the Year

Licenses, Certifications & Memberships
Licensed Massage Therapist since 2002
Member of American Massage Therapy Association
Served on Utah Worksite Wellness Council from 2012-2015

Attended Utah College of Massage Therapy
Educated in Nutrition and Exercise Physiology at the University of Utah

Massage Magazine (AMTA's publication)