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July 20, 2020 Amelia Wilcox

Nivati’s #unEAP Turns Traditional Employee Assistance Model On Its Head

Announces EAP incentivizing high utilization, immediate support, and transparent data

(Salt Lake City, UT — July 20, 2020)

Today Nivati, a leader in workplace wellness services since 2010, announces the kick off of its radical #unEAP initiative. This includes an unheard-of pricing model rewarding high utilization, removing the “middle man” for direct access to support, innovative employee engagement strategies, and real-time data access. This is in stark contrast to how typical employee assistance programs (EAPs) work.

Traditional EAP providers use capitated pricing models, charging per employee per month (PEPM). This creates an acute conflict of interest between the provider and the company they serve. Providers make more money the less services are used, driving them to keep utilization low, resulting in the abysmal average utilization of just 4.5%.

Amelia Wilcox, CEO of Nivati said, “This all started when we couldn’t get our previous EAP to give us access to our data. We were paying for something our team didn’t know we offered, we knew it wasn’t getting used, and we couldn’t even see how it was performing. It was incredibly frustrating. We needed a better solution, but it didn’t exist—until today. We are perfectly poised to be that solution and take on this industry—it’s basically begging us to come in and shake things up.”

With Nivati’s approach, employers only pay for services actually used, while earning discounts from high utilization with consistent monthly fees for easy budgeting. Additionally, unlike traditional EAPs, Nivati takes the responsibility of engagement off HR’s plate—aligned with the client to increase utilization for the first time in history.

Visit to learn more about the company’s EAP solutions.

About Nivati
Nivati is the only EAP provider that encourages and incentivizes high utilization. With over 1,200 counselors, coaches, and other practitioners on its platform, the company is able to help employees across the globe get access to support—anytime, anywhere. In addition to mental health counseling, Nivati also offers yoga, guided meditation, nutrition coaching, personal training, and massage—both virtually and onsite.

Amelia Wilcox

Amelia Wilcox is the Founder and CEO of Nivati, a leader in corporate massage and employee mental health support since 2010. Her high-growth B2B company provides employee stress management tools that arm businesses with actionable data and positive employee experiences to improve wellbeing, boost morale, and increase engagement.

Amelia has exponentially grown her company from a solo living-room service business to an international technology brand.

Recently listed as a Forty Under 40, Fast 50, Inc 5000 Twice awarded National Woman-Owned Small Business of the Year

Licenses, Certifications & Memberships
Licensed Massage Therapist since 2002
Member of American Massage Therapy Association
Served on Utah Worksite Wellness Council from 2012-2015

Attended Utah College of Massage Therapy
Educated in Nutrition and Exercise Physiology at the University of Utah

Massage Magazine (AMTA's publication)