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How Much Does an EAP Cost? A Guide for HR Professionals

Amelia Wilcox
January 13, 2025
January 13, 2025
Employees
Executives
HR

How Much Should I Be Paying for My EAP?

Traditional EAP pricing varies widely depending on the provider, services offered, and the size of your workforce. On average, you can expect to pay between $2 and $5 per employee per month (PEPM). While this sounds affordable, it’s crucial to evaluate what you’re actually getting for the price. Many traditional EAPs suffer from low engagement rates, often below 5%, which means you could be paying for services your employees aren’t using.

Nivati ensures your investment goes further with our more flexible approach. We offer a broader range of services and are proud to have an average enrollment rate of ~50% after year one. Unlike traditional EAPs, Nivati integrates seamlessly into company workflows, providing monthly check-ins and creating success plans tailored to your organization’s needs. We measure success throughout the year and pivot as needed—all included in the price.

What Does the Budget Typically Look Like for an EAP?

When budgeting for an EAP, you’ll generally account for:

  • Per Employee Costs – Charged monthly based on the size of your workforce.
  • Setup Fees – Some providers charge initial fees for implementation.
  • Add-On Services – Services like financial counseling, manager training, or enhanced support often come at an extra cost.

Nivati simplifies budgeting by providing transparent pricing and customizable plans that let you pay only for what your team needs. Additionally, our plans include options for manager training and workshops, which can be accessed using service credits.

How Does Nivati’s Pricing Compare to Traditional EAPs?

Traditional EAPs tend to offer cookie-cutter solutions with limited accessibility and low utilization. Nivati redefines what you get for your money by focusing on:

  • Engagement-Driven Solutions – Nivati boasts engagement rates up to 10x higher than traditional EAPs.
  • Broad Service Offering – Beyond mental health counseling, Nivati includes resources for financial wellness, physical health, and career development.
  • Flexible Payment Models – Unlike most EAPs, our pricing is tailored to how your employees actually use the platform.

Side-by-Side Comparison: Traditional EAPs vs. Nivati

What Is Included in the Nivati Costs Compared to an EAP?

While traditional EAPs typically focus on short-term counseling and crisis intervention, Nivati offers a more holistic approach to employee wellness. Our platform includes:

  • Unlimited Counseling – Employees can access licensed therapists without worrying about caps on sessions.
  • Personalized Wellness Tools – Yoga, meditation, financial coaching, and more.
  • Manager Resources – Training and support to help leaders navigate sensitive situations, using service credits.
  • Crisis Call Center – An optional add-on for immediate support during critical incidents.
  • Analytics and Reporting – Gain insights into employee engagement and program impact.

This comprehensive approach ensures your employees receive the support they need while maximizing your ROI.

Is Nivati Based on a Per Employee Per Month Model Like EAPs?

Yes, Nivati follows a Per Employee Per Month (PEPM) pricing model, making it easy to scale based on the size of your organization. Unlike traditional EAPs, we also provide a more dynamic breakdown of costs, including credit-based services that align with your team’s unique needs.

What Is the Cost Breakdown Between the Credits and the Platform Fee?

Nivati’s pricing consists of two main components:

  • Platform Fee – Covers access to the Nivati platform, which includes self-service tools, reporting, and engagement resources.
  • Credits – Pay-as-you-go credits are used for services like counseling, financial coaching, manager training, or other premium offerings.

This structure ensures you’re only paying for services your employees use, making it a more cost-effective and scalable solution than traditional EAPs.

Why Nivati Is the Smarter Investment

Choosing the right well-being solution is about more than cost; it’s about value. With Nivati, you get a platform designed to engage employees, improve outcomes, and maximize ROI. Our flexible pricing ensures you can customize your plan to meet your organization’s needs without overpaying for unused services.

Ready to explore how Nivati can transform your employee wellness program? Contact us today for a personalized demo and pricing overview.

Amelia Wilcox
Amelia Wilcox
Amelia Wilcox is the Founder and CEO of Nivati, a leader in corporate massage and employee mental health support since 2010. Her high-growth B2B company provides employee stress management tools that arm businesses with actionable data and positive employee experiences to improve wellbeing, boost morale, and increase engagement. Amelia has exponentially grown her company from a solo living-room service business to an international technology brand.