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September 19, 2017 Amelia Wilcox

Office Massage Appointment Sign-up Options: Paper vs. Digital

When you’ve got an on site massage program, you’ve got to have a way for your employees to sign up for their massage appointments. In this article we cover the pros and cons of office massage appointment sign-up options.

There are a few standard options you have to choose from. Which one will you pick?

  • A sign-up sheet in the break room?
  • Or an online option like a shared spreadsheet?
  • Will you have access to a dedicated massage scheduling app?
  • Or maybe you don’t have any scheduling at all, and use a first come, first served basis instead?

in this article, we cover the pros and cons of each of these options. Check it out to see which one will be best for your massage program.


Options for Employees to Sign up for Office Massage Appointments

Your office massage program isn’t complete without some decision about how your employees will sign up (or not) for their massage appointments.

Some options work better for smaller companies and some are ideal for large companies.

So let’s get to it!

scheduling office massage

Massage Sign-up Options: Using a Paper Sign-up Sheet

The easiest sign-up sheet possible is a simple piece of paper.

But being simple doesn’t always mean that’s the best option. Here are some pros and cons of using a paper sign-up sheet for your office massage appointments.


How Paper Sign-up Sheets Work

Every office has a spare piece of paper lying around. And in a pinch, it’s easy to use a sheet of paper for employees to write their names on.

All you’ll need is a list of times each massage session will start and employees can fill in their names during the appointment time they want.

If you have multiple massage therapists in your office at once, just add columns under each therapist’s name, so employees can pick both the time and the therapist they want. Then pick a place for the sign-up sheet to live and let employees fill it out when they want to.


Cons of a Paper Sign-up Option

  • One copy means the appointment times and sign-ups can get lost if anything happens to the paper
  • No ability to track and analyze massage appointment usage data
  • Can’t restrict people from signing up for more sessions than they are allowed
  • No way to send appointment reminders from the sign-up process


Pros of a Paper Sign-up Option

  • Convenient to start
  • Easy for small companies with only a few employees
  • Low-tech option for a quick massage day
  • Ideal for a massage events such as employee appreciation day
  • Can replace a first come, first served model

scheduling office massage

Digital Sign-up Options for Office Massage: Pros & Cons

A technological step up from a paper sign-up sheet is to move things to a digital process. The process is essentially the same as using a piece of paper, but with some added perks.

Here are pros and cons to consider when using a digital sign-up option for your office massage appointments.


How Digital Sign-up Sheets Work

Using an online tool such as a spreadsheet, a Google doc, a shared calendar, or an internal wiki site can make it easier to spread it around the office. Like the analog version, your digital sign-up option should include spots to list therapist names and appointment times.


Cons of Digital Sign-up Tools

  • Without built-in monitoring features, you won’t get any massage program analytics
  • Can’t restrict people from signing up for more sessions than they are allowed
  • No way to send appointment reminders from the sign-up process
  • Might be overkill for a small company where a paper sign up sheet could work just as well


Pros of Digital Sign-up Tools

  • Can email a shareable link to spread the sign up page to the whole company instantly
  • Less chance of losing the info completely as might happen with a piece of paper
  • Easy for employees to sign up from their desks
  • Uses a system/software your employees are already familiar with

scheduling office massage

No Sign-ups / First Come, First Served

The first come, first served model is popular for specific kinds of massage events. And it’s popular for a reason: it’s the simplest way to provide on-site massage to your employees or customers.


How On Site Massage without a Sign Up Sheet Works

A massage therapist giving chair massage on a first come, first served basis will simply set up their massage chair and welcome the first person to come along. Your therapist will have a general idea of how long each massage session will be (a 5-10 minute chair massage is typical).

This kind of arrangement is best for events where there are other booths and activities for attendees to explore. That way, your attendees can wander throughout the event at their own pace and get a quick chair massage as part of any number of other activities they’re doing.

This is typical for an employee appreciation event or an office health fair.

Related: An Event Planner’s Guide to Health Fair Massage


Cons of a First Come, First Served Model

  • Might not serve all event attendees
  • The line can get long while people wait for massages
  • Again, no way to assess overall effectiveness or massage usage analytics


Pros of a First Come, First Served Model

  •  Zero prep work needed; therapist just shows up
  • Can serve a large population at a company event
  • The process is easy and familiar for your employees
  • Quick and easy to set up

scheduling office massage

Office Massage Sign-up Apps

The latest player in the game of office massage appointments is that piece of software that defines our age: the app. If you can order pizza with an app, why not a massage as well?

Companies that offer office massage to their employees now have the ability to move the whole system to an app-based tool. Check it out below.


How Office Massage Apps Work

A typical office massage app will let users log into their own account, set any preferences they’d like, and set up their own office massage appointments.

Users should be able to see upcoming and previous appointments, and easily add or cancel appointments.


Cons of Using an Office Massage App

  • Might be unnecessary for smaller companies
  • May take longer to set up your massage program
  • Adds another tool/software for employees to learn and use


Pros of Using an Office Massage App

  • Easy access to data and analytics about your massage program
  • Ability to send automated appointment reminders
  • Employees can easily schedule their appointments from anywhere
  • Ultimate control over how and when your employees book



Amelia Wilcox

Amelia Wilcox is the Founder and CEO of Nivati, a leader in corporate massage and employee mental health support since 2010. Her high-growth B2B company provides employee stress management tools that arm businesses with actionable data and positive employee experiences to improve wellbeing, boost morale, and increase engagement.

Amelia has exponentially grown her company from a solo living-room service business to an international technology brand.

Recently listed as a Forty Under 40, Fast 50, Inc 5000 Twice awarded National Woman-Owned Small Business of the Year

Licenses, Certifications & Memberships
Licensed Massage Therapist since 2002
Member of American Massage Therapy Association
Served on Utah Worksite Wellness Council from 2012-2015

Attended Utah College of Massage Therapy
Educated in Nutrition and Exercise Physiology at the University of Utah

Massage Magazine (AMTA's publication)